Privacy Policy babo88 —
Our Commitment to Protecting Your Data

Babo88 is an online gaming platform that operates and provides services to members in Malaysia. We understand that your trust is the most valuable asset we hold. For this reason, we are fully committed to ensuring that every piece of personal data you share with us is handled with the highest level of care, security, and transparency.

This Privacy Policy applies to all users who access the babo88 website, use the babo88 mobile app, or interact with any of our services. By registering an account or continuing to use the babo88 platform, you agree to the terms set out in this Privacy Policy.

Babo88 collects various types of information to ensure our services function properly, remain secure, and comply with legal requirements. The following are the categories of information we collect:

In most cases, the information you provide directly during registration or while using the platform is our primary data source. However, we may also receive information from trusted third parties such as identity verification providers and payment service providers we use to ensure your transactions are processed safely and smoothly.

The data we collect is used responsibly and only for legitimate purposes. babo88 uses your personal information for the following purposes:

• Account management: Registering, verifying, and securely managing your member account from start to finish.
• Transaction processing: Processing deposits, withdrawals, and any financial transactions related to your activity on the platform.
• Identity verification (KYC): Ensuring every member is a verified individual aged 18 or above and complies with the legal requirements applicable in Malaysia.
• Platform security: Detecting and preventing fraud, money laundering, account breaches, and suspicious activities.
• Service communications: Sending important notices related to your account, platform updates, security alerts, and relevant promotional information.
• Service improvements: Analysing usage patterns to improve the quality, performance, and overall experience of the babo88 platform.
• Responsible gaming: Monitoring gambling patterns to identify signs of problem gaming and providing appropriate assistance when needed.
• Legal compliance: Fulfilling reporting and compliance obligations to the relevant authorities in accordance with applicable laws.

Babo88 does not sell, rent, or disclose your personal data to third parties for financial gain. However, there are certain situations where we need to share your information with trusted parties, solely to enable us to provide you with better services:

• Payment providers: Transaction information that must be shared with providers such as DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost in order to securely process your deposits and withdrawals.
• Identity verification providers: A trusted KYC partner for verifying your identity documents in accordance with legal compliance requirements.
• IT service providers: Companies that assist us in operating the technical infrastructure, cybersecurity, and system support that power the babo88 platform.
• Legal authority: When required by court order, law enforcement agency request, or reporting obligations prescribed under Malaysian law.

The security of your personal and financial data is babo88's highest priority. We continuously invest in the latest security technologies and procedures to ensure your information is always protected. The key security measures we implement include:

• 256-bit SSL Encryption: All data transmitted between your device and babo88 servers is encrypted using the strongest bank-grade encryption technology.
• Two-factor authentication (2FA): An additional security layer that requires identity verification through a second method before access to your account is granted.
• 24/7 Monitoring: A round-the-clock security monitoring system that detects and responds to any suspicious activity promptly.
• Internal access controls: Only babo88 staff who require access to your data to perform their authorized duties are permitted to do so, with every access logged and audited on a regular basis.
• Regular penetration testing: Security assessments conducted regularly by independent security experts to identify and address any system vulnerabilities.

Babo88 uses cookies and related tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the babo88 website. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform to help us understand which pages are most visited and where there is room for improvement.
• Functional Cookies: Saving your preferences such as language and region settings to provide a more personalised and consistent experience each time you return to the platform.
• Analytics Cookies: Used by analytics services to help us understand traffic patterns and platform usage in aggregate, without identifying individuals.

You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the babo88 platform.

As a babo88 member, you have certain rights regarding your personal data that we hold, in accordance with Malaysia's Personal Data Protection Act 2010. These rights include:

Babo88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or for as long as required by applicable law. Our data retention guidelines are as follows:

• Active account data: Retained for the duration your account remains active with babo88 and updated on an ongoing basis.
• Financial transaction records: Retained for a minimum of seven (7) years from the transaction date in accordance with Malaysian financial and tax legal requirements.
• KYC records and identity verification: Retained for five (5) years after account closure, or longer if required by law.
• Security and access logs: Retained for two (2) years for security investigation and compliance audit purposes.
• Support communication data: Retained for three (3) years for customer service reference and dispute resolution.

The babo88 platform is a service designed exclusively for adults aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.

If you are a parent or guardian and believe that your underage child has provided us with personal information without your consent, please contact the babo88 support team immediately. We will take prompt steps to verify the matter and remove the relevant information from our systems.

Babo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, the latest legal requirements, or improvements in how we protect your information. Any amendments will take effect immediately upon publication on the official babo88 website.

How we notify you of amendments:

• A clear notice will be displayed on the home page and Privacy Policy page for a minimum of 14 days after any significant amendments are made.
• Registered members may receive email notifications at their registered address for amendments deemed material and directly affecting their rights.
• The "Updated" date at the top of this document will always reflect the date the latest amendment takes effect.

If you have any questions, concerns, or wish to exercise your rights regarding personal data as outlined in this Privacy Policy, the babo88 Data Protection Officer (DPO) team is ready to assist you. You may reach us through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the babo88 platform — the fastest way to get an immediate response.
• Privacy Email: [email protected] — dedicated to enquiries related to data protection and your privacy rights, with a response within 3 business days.
• General Support Email: [email protected] — for general enquiries, with a response within 24 hours on business days.